Crypto Market FAQ

Currently, we accept traditional payment methods (credit cards, PayPal, Apple Pay, Google Pay) through Stripe. Cryptocurrency payment integration is on our roadmap for future updates. Stay tuned to our Discord for announcements!

Our designs feature blockchain themes, cryptocurrency symbols, hexagonal patterns representing blockchain networks, and crypto culture references. Each product celebrates the decentralized future and digital asset innovation.

We're exploring NFT verification for limited edition drops. This would allow you to verify authenticity of exclusive items on the blockchain. Join our community Discord to participate in future NFT collection launches.

For standard products, authenticity is guaranteed through our secure checkout and order tracking. For special limited editions, we plan to implement blockchain verification certificates. Follow our blog for updates on this feature.

Standard shipping typically takes 5-8 business days within the US. Express shipping (2-4 days) and priority shipping (1-2 days) are also available. International shipping varies by destination, usually 10-28 business days. All orders ship from our secure fulfillment centers.

Yes! We ship blockchain merchandise to most countries worldwide. International shipping costs and delivery times vary by destination. International orders may be subject to customs duties and taxes (recipient's responsibility).

Once your order ships, you'll receive an email with a tracking number. Track your package on the carrier's website, or log into your account dashboard (wallet-style interface) to view real-time order status.

Yes! We offer free standard shipping on domestic orders over $50 USD. Free shipping promotions may also be available during special sales events. Check our homepage for current offers.

We offer a 30-day return policy for most items. Products must be unused, in original packaging, and in resalable condition. Some items like personalized crypto designs and clearance items may not be eligible for returns.

Log into your account and go to Order History. Select the order and click "Request Return." You'll receive a prepaid return label via email. Pack the item securely and drop it off at the carrier. Simple as a blockchain transaction!

Once we receive your return, we'll inspect it within 2-3 business days. If approved, your refund will be processed to your original payment method within 5-10 business days, depending on your bank or payment provider.

Currently, we process exchanges as a return and new purchase. Return the original item for a refund, then place a new order for the item you want. This ensures you get your new crypto merch quickly without delays.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay. All payments are securely processed through Stripe with bank-level encryption.

Absolutely. We use Stripe for payment processing, which is PCI-DSS Level 1 certified (highest security standard). Your card details are never stored on our servers. All transactions are encrypted with 256-bit SSL/TLS, similar to blockchain security protocols.

Your payment method is charged immediately when you place your order. For pre-orders or limited drops, you'll be charged when the item ships unless otherwise stated in the product description.

We offer Shop Pay Installments and Klarna for eligible purchases, allowing you to split your payment into interest-free installments. These options appear at checkout if available for your order total.

Each product page includes a detailed size guide. Click the "Size Guide" link near the size selector to view measurements for our blockchain-inspired apparel. If you're between sizes, we generally recommend sizing up for a more comfortable fit.

We strive to display colors as accurately as possible. However, colors may vary slightly due to monitor settings and lighting. Product dimensions, materials, and print quality are always listed in the description. We guarantee premium quality crypto merchandise.

We use premium materials including 100% cotton, cotton-polyester blends, and eco-friendly fabrics. All products are designed for comfort and durability. Material details are always listed on each product page.

For personalized products, customization options are available on select product pages. For bulk orders, corporate gifts, or special design requests, please contact our support team through the Contact page or join our Discord community.

You can checkout as a guest, but creating an account gives you benefits like order tracking, faster checkout, wishlist (your crypto collection), exclusive member offers, and access to limited drops. It only takes a minute to sign up!

Log into your account dashboard (wallet-style interface) and go to Order History to see all your orders and their current status. You'll also receive email updates when your order ships and when it's delivered.

Orders can be cancelled or modified within 1 hour of placement if they haven't entered processing. After that, you'll need to wait for delivery and process a return if needed. Contact support immediately if you need assistance.

Log into your account and navigate to Account Settings. From there, you can update your email, password, shipping addresses, and communication preferences. Your data is secure with bank-level encryption.